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Shipping and Handling Cost (per package, 2kg max)
Switzerland CHF 3.00
Europe CHF 7.00
Rest of World CHF 9.30
Please contact us in case you have a big order over 2kg to arrange special delivery terms.
Delivery and Payment
The Kurious Rekords shop's delivery and payment terms are explained in more detail on the order form. There are no minimum order quantities. Special shipments requested by our customers are calculated based on additional customary local charges.
Please see the product description for the estimated delivery time. If no details are provided there, delivery will occur as quickly as possible (usually within 2 working days), but within 7 days at the latest. An agreement for longer delivery times is possible upon request.
We reserve the right to provide partial deliveries in quantities deemed reasonable by you. Additional shipping costs only apply if explicitly agreed.
Delivery of the goods occurs ex stock to the purchasing address unless otherwise agreed.
Delivery Times
Items that are in stock will be shipped as soon as possible, but within 14 days at the latest. You will be notified by e-mail if any items are not available.
Returns and Right to Cancel
As a user as defined in Paragraph 13 of the German Civil Code, you are no longer bound to your order if you cancel the order within 2 weeks after receiving the goods. The cancellation does not have to be justified and can be done in writing (e-mail is sufficient) or by returning the goods. During this period, you can satisfy the requirements by returning the goods in a timely manner to the senders adress of your delivered package.
Upon exercising your right to cancel the order, you are obligated to return the complete shipment to us at our cost and risk. Shipping costs are to be paid by the customer if the value of the order is less than EUR 40.- . It is then assumed that the delivered goods are not the same as the goods that were ordered.
Please apply enough postage to the package in order to avoid any postage surcharges. We shall reimburse your for postage if the return shipment costs are to be paid by us. If you can only return a portion of the goods, none of the goods or goods that have deteriorated, you will have to accept a refund based on current value; you can avoid this by simply subjecting the goods to a test, which might have been possible in the retail shop and then returning them in the original packaging without any trace of wear and tear.
Excluded from return shipments are:
- Items that have been produced in accordance with customer specifications or have been customised to meet unique requirements, items that are not suited for return shipment due to their condition or quick deterioration, or items for which the expiration date has passed.
- Audio, video tapes or software (CDs/DVDs)
- Newspapers, magazines and illustrated publications.
- Files (Audio- or Videorecordings), which were downloaded directly from our server. |
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